Frequently Asked Questions

Rental Policy

How do I qualify to rent a car from Bay Area Auto and Truck Rental?
Can my spouse drive the rental?
What other charges should I expect?
Can additional people drive my rental car?
Is there an After Hours Return?
Using Debit Cards.
What happens if the car is damaged, stolen, or in an accident?
Can I return my rental at a location different from where I picked it up?
Can I travel to Canada or Mexico in a Bay Area Auto and Truck Rental?
Can I rent an SUV from Bay Area Auto and Truck Rental?
Should I bring a child seat with me or will the rental location furnish one?
Are your rental vehicles non-smoking?
Where do I pick up my rental?

How do I qualify to rent a car from Bay Area Auto and Truck Rental?

At the time of rental you must present your driver's license, proof of current auto insurance and a major credit card, debit card or check card. 
(Debit card or check card usage - restrictions may apply)

All renters must be at least 21 years of age; renters aged 21 - 24 charged an under age driver fee.


Can my spouse drive the rental?

Yes, otherwise eligible to drive, (valid driver's license and over 21 years of age), spouses are automatically included on the rental agreement at no additional charge.

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What other charges should I expect?

Fuel: Your vehicle comes to you with a full tank of gas, if you choose to have us replace the fuel you will be billed $5.25 per gallon plus tax. 

Cleaning Fee: We take great pride in offering the nicest rental cars available and therefore we strictly enforce a no-smoking or animals policy. The cleaning fee for violations of this policy is minimum $200.00 plus tax.

Can additional people drive my rental car?

Additional drivers are allowed so long as they present a valid driver's license and insurance. Additional, non-spouse drivers are subject to a charge of $10.00 per day. 

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Is there an After Hours Return?

Vehicles must be returned to the location that it was picked up from. If the return is after hours or on Sundays, be sure to replace the fuel, lock the vehicle and return the keys to the after hour's key drop located at 2800 Gulf Fwy, Dickinson, TX 77539. Your contract will be closed when the location next opens and you will be billed until that time.

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What happens if the car is damaged, stolen, or in an accident?

Move to a safe place and report the accident to the police, if necessary. Obtain all the information possible and report the accident to us as soon as is practical. For your safety: Do not drive a damaged rental car.  If the vehicle is stolen, report the theft to local law enforcement as soon as possible and then call us.

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Can I return my rental at a location different from where I picked it up?

Rentals must be returned to the location it was picked up from.  Generally, Bay Area Auto and Truck Rental may not be returned to any other location, besides previously approved body-shops due to an insurance claim.

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Can I travel to Canada or Mexico in a Bay Area Auto and Truck Rental?

No, vehicles are for use only inside the continental U.S.

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Can I rent an SUV from Bay Area Auto and Truck Rental?

Yes, we offer a variety of large passenger vehicle options including SUV's and vans.

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Should I bring a child seat with me or will the rental location furnish one?

Bay Area Auto and Truck Rental does not provide child seats at this time.

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Are your rental vehicles non-smoking?

Yes, all Bay Area Auto and Truck Rentals are smoke free.

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Where do I pick up my rental?

At 2800 Gulf Fwy, Dickinson, TX 77539.

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Contact Rental Department

Hours

  • Closed

Contact us

  • (855) 682-3757
  • (281) 534-0930
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